Responsible Gambling at NineWin
We are committed to providing a safe and sustainable gaming environment for all UK players. While gambling is a form of entertainment, it can become harmful without proper boundaries. NineWin UK encourages players to stay in control, make informed decisions, and access help whenever needed. This section outlines the tools and resources available to support responsible play.
What It Means to Play Responsibly
Responsible gambling means treating casino games as a leisure activity — not a way to earn income or escape problems. NineWin UK supports this philosophy by offering features that promote balance, self-awareness, and control. Players are encouraged to set budgets, take breaks, and avoid chasing losses. Education and early awareness are key to maintaining a healthy gambling experience.
Set Deposit, Loss & Session Limits
All registered users can activate limits directly from their account settings. These include daily, weekly, or monthly caps on deposits, losses, wagering, and session time. NineWin UK ensures these tools are easy to apply, modify, or remove with clear confirmation prompts. Limits take effect immediately and cannot be bypassed once confirmed by the user.
Self-Exclusion Options
Players who need a break from gambling can activate temporary or permanent self-exclusion options. NineWin UK offers self-exclusion periods starting from 24 hours up to 5 years. During this time, your account will be locked, and all marketing communications will stop. We also honour national exclusion schemes like GamStop for added protection.
Support Organisations
If you or someone you know is struggling with gambling, professional help is available. NineWin UK works in partnership with trusted organisations such as BeGambleAware, GamCare, and GamStop. These services provide free, confidential advice, support groups, and treatment resources. Links and contact details are available in the footer and support sections of our platform.
Nine Win offre une assistance clientèle 24/7 par chat en direct et par e-mail. Vous pouvez contacter le support client en cliquant sur l’icône de chat en direct ou en envoyant un e-mail à [email protected].
Curaçao eGaming – Regulation of online gambling
Last modified on: 4 October 2023
Curaçao eGaming is an online gaming regulatory organisation based on Curaçao, an island in the Dutch Caribbean. It is responsible for issuing gaming licences to online gaming operators wishing to offer their services worldwide. Curaçao eGaming was established in 1996 and is one of the oldest and most experienced online gaming regulatory organisations. Online gaming operators licensed by Curaçao eGaming must comply with high standards of security and transparency to ensure that players are protected from fraudulent practices. Curaçao eGaming licences are also recognised in many countries, allowing online gaming operators to work with players from all over the world. As a regulatory body, Curaçao eGaming's mission is also to promote the online gaming industry by offering advice and guidance to online gaming operators. It also strives to maintain a healthy and ethical online gaming industry by monitoring and sanctioning gaming operators that do not comply with the organisation's high standards. In summary, Curaçao eGaming is an important organisation for the online gaming industry, providing gaming licences to online gaming operators around the world while ensuring that players are protected and that operators comply with the industry's high standards.